Report an Accident or Emergency

Harvard University Police car with a Harvard University Mail Services truck.

⚠ Call 911 in an emergency

If you have an urgent fire, medical, or safety emergency, call 911 immediately.

Harvard emergency contacts

Find Harvard emergency contact phone numbers by location. Follow emergency reporting procedures to determine who to contact.

To call a non-Harvard phone number from a Harvard landline, dial 9 followed by the phone number.

Lab emergency contact posters

Fire or medical emergency

911

Public safety

Harvard University Police Department (HUPD)
617-495-1212

Building or facility (Operations Center)

General
617-495-5560

HMS and HSDM
617-432-1901

Research area exposure (non-emergency)

Exposure Response Call Center (ERCC)
866-360-8100

Accident, emergency, and incident response

Reporting workplace incident claims

Supervisors and managers must submit a claim report on behalf of the affected person within 24 hours of each incident.

Online

Staff and other Harvard employees:
Log in to report a claim online (HarvardKey required).

Students, temporary workers, volunteers, and other non-employees:
Email firstreport@lodestar.com to request HarvardKey single-sign on (SSO) access for reporting Harvard non-employee claims.

Phone

Follow instructions to report a claim by phone.