We support Harvard University’s mission of teaching and research by promoting a culture of safety, health, environmental protection, and emergency preparedness. Our customers include students, faculty, and staff, as well as the broader community and environment around us.
We strive to fully understand our customers, and to develop services specific to their needs in four primary areas – Buildings and Facilities, Laboratories, Emergency Services, and Project Support.
The challenges of providing these services requires us to operate as a true cross-functional team; finding creative ways to provide service excellence and ensure compliance with laws, regulations, and University policies.