Accident, Injury & Illness Reporting
Accident, Injury & Illness Reporting
NOTE: If urgent medical care is needed for a workplace injury or illness – immediately dial 911 for emergency medical assistance.
University personnel are required to immediately report all workplace accidents (or near misses), injuries and illnesses to their Supervisors/Managers. If the accident/injury/illness requires an ambulance and/or inpatient hospitalization, immediately contact the University Operations Center 617 495-5560.
Supervisors/Managers are responsible for completing a University incident (claim) report within 24 hours of the incident. This incident (claim) report can be completed in one of two methods:
- Calling the PMA Customer Service Report Hotline (available 24 hours per day/7days a week) at: 1-888-476-2669. Be prepared to answer the Customer Service Representative’s basic who/what/where/when questions about the workplace accident/injury/illness (Refer to the Telephone Reporting Script); OR
- Complete an online report by selecting “Report a claim online” and using the login information below:
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LOGIN Information |
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Reporting accidents/injuries for Employees: |
Reporting accidents/injuries for Non-Employees (e.g. students, temp workers, volunteers, etc.) |
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User Name: 0790121 |
User Name: 0931550 |
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Password: newclaim |
Password: newclaim |
Department Contact
Associate Director of Occupational Safety
617.496.8894
Did You Know?
Make sure all machine safe guards are in place at all times so that moving parts are not a danger to you and other workers nearby. If machine safety guards are removed due to maintenance ensure that LOTO protocols are closely followed.