If urgent medical care is needed for a workplace injury or illness, immediately dial 911 for emergency medical assistance.

If the incident involves an inpatient hospitalization, amputation, loss of an eye or fatality, immediately notify Environmental Health and Safety, 24 hours a day, through the Operations Center at 617-495-5560.

When a workplace accident (or near miss) occurs, employees must report them to their Manager/Supervisor immediately. Managers and Supervisors are responsible for completing an incident report within 24 hours of the occurrence. The incident report may be completed in one of two ways.

• Online through the University’s third party claims manager: www.pmacompanies.com

  - Instructions for completing the online form are available below.

  - Use the following User Name and Password to complete the report:

    • User Name: 0790121
    • Password: newclaim

• Or, by calling: 1-888-476-2669. An Intake Representative will complete the reporting process by asking a number of questions about the incident.