Accident, Injury & Illness Reporting

Accident, Injury & Illness Reporting

Accident, Injury & Illness Reporting

If urgent medical care is needed for a workplace injury or illness – immediately dial 911 for emergency medical assistance.

University personnel are required to immediately report all workplace accidents (or near misses), injuries and illnesses to their supervisors/managers. If the accident/injury/illness requires an ambulance and/or inpatient hospitalization, immediately contact the University Operations Center by calling 617-495-5560.

Supervisors/managers are responsible for completing a University incident (claim) report within twenty-four hours of the incident. This incident (claim) report can be completed in either one of two methods:

  1. Calling the PMA Companies Customer Service Report Hotline (available twenty-four hours per day/seven days a week) at 1-888-476-2669.

    Be prepared to answer the customer service representative’s basic who/what/where/when questions about the workplace accident/injury/illness (refer to the Telephone Reporting Script).

  2. Complete an online report by selecting “Report a claim online” and using the login information below:
Reporting Accidents/Injuries for  Employees: Reporting Accidents/Injuries for Non-Employees (e.g., students, temporary workers, volunteers, etc.)
User Name: 0790121 User Name: 0931550
Password: newclaim Password: newclaim

Department Contact

Christopher Rowell
Associate Director of Occupational Safety

Did You Know?

Make sure all machine safe guards are in place at all times so that moving parts are not a danger to you and other workers nearby. If machine safety guards are removed due to maintenance ensure that Lockout/Tagout (LOTO) protocols are closely followed.