Accident, Injury & Illness Reporting

Accident, Injury & Illness Reporting

NOTE: If urgent medical care is needed for a workplace injury or illness – immediately dial 911 for emergency medical assistance.

University personnel are required to immediately report all workplace accidents (or near misses), injuries and illnesses to their Supervisors/Managers.  If the accident/injury/illness requires an ambulance and/or inpatient hospitalization, immediately contact the University Operations Center 617 495-5560.

Supervisors/Managers are responsible for completing a University incident (claim) report within 24 hours of the incident.  This incident (claim) report can be completed in one of two methods:

  1. Calling the PMA Customer Service Report Hotline (available 24 hours per day/7days a week) at:  1-888-476-2669.  Be prepared to answer the Customer Service Representative’s basic who/what/where/when questions about the workplace accident/injury/illness (Refer to the Telephone Reporting Script); OR
  1. Complete an online report by selecting “Report a claim online” and using the login information below:

LOGIN Information

Reporting accidents/injuries for  Employees:

Reporting accidents/injuries for Non-Employees (e.g. students, temp workers, volunteers, etc.)

User Name: 0790121

User Name: 0931550

Password: newclaim

Password: newclaim

Department Contact

Christopher Rowell
Associate Director of Occupational Safety

Did You Know?

Make sure all machine safe guards are in place at all times so that moving parts are not a danger to you and other workers nearby. If machine safety guards are removed due to maintenance ensure that LOTO protocols are closely followed.