Immediately call 911 for emergency medical assistance if you need urgent medical care for a workplace injury or illness.

Harvard personnel must immediately report all workplace accidents (or near misses), injuries, and illnesses to their supervisors or managers.

Call the Operations Center (617-495-5560) immediately if you need an ambulance or inpatient hospitalization.

Supervisors and managers are responsible for completing an incident (claim) report within twenty-four hours of the incident using either of these methods:

1. Calling the PMA Companies Customer Service Report Hotline (1-888-476-2669), available twenty-four hours per day/seven days a week).
   
   Be prepared to answer basic who/what/where/when questions about the incident (see Telephone Reporting Script).


2. Completing an online report by selecting “Report a claim online” and using the this login information: