Accident, Injury & Illness Reporting
Accident, Injury & Illness Reporting
Note: If urgent medical care is needed for a workplace injury or illness – immediately dial 911 for emergency medical assistance.
University personnel are required to immediately report all workplace accidents (or near misses), injuries and illnesses to their supervisors/managers. If the accident/injury/illness requires an ambulance and/or inpatient hospitalization, immediately contact the University Operations Center by calling 617-495-5560.
Supervisors/managers are responsible for completing a University incident (claim) report within twenty-four hours of the incident. This incident (claim) report can be completed in either one of two methods:
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Calling the PMA Companies Customer Service Report Hotline (available twenty-four hours per day/seven days a week) at 1-888-476-2669.
Be prepared to answer the customer service representative’s basic who/what/where/when questions about the workplace accident/injury/illness (refer to the Telephone Reporting Script). - Complete an online report by selecting “Report a claim online” and using the login information below:
| Reporting Accidents/Injuries for Employees: | Reporting Accidents/Injuries for Non-Employees (e.g., students, temporary workers, volunteers, etc.) |
| User Name: 0790121 | User Name: 0931550 |
| Password: newclaim | Password: newclaim |
Department Contact
Associate Director of Occupational Safety
617.496.8894
Did You Know?
Make sure all machine safe guards are in place at all times so that moving parts are not a danger to you and other workers nearby. If machine safety guards are removed due to maintenance ensure that Lockout/Tagout (LOTO) protocols are closely followed.